1. Introduction

These Terms and Conditions govern your use of this website and any services provided through it.

This website is operated by: Ninja Business Limited, Registered Office: 33 Robjohns Road, Chelmsford, Essex, CM1 3AG United Kingdom. By accessing this website or engaging with any services, you agree to be bound by these Terms and Conditions.

2. Services Provided

BradleyChapman.com provides business consultancy, strategic advisory, coaching, mentoring, digital resources, and related services. All services are delivered based on professional experience, commercial insight, and practical guidance. Outcomes, results, or financial performance are not guaranteed.

3. Booking and Engagement

Services may be booked via website forms, online booking systems, or direct communication. By engaging services, you confirm that: You are authorised to enter into this agreement
All information provided is accurate. You understand the nature of advisory and consultancy services

4. Fees and Payment

All fees are clearly communicated prior to engagement. Payment may be required in full in advance unless otherwise agreed. Services will not commence until payment has been received unless agreed in writing. All payments are non refundable except where required by law or explicitly stated within these Terms.

5. Cooling Off Period and Waiver of Rights

Under the Consumer Contracts Regulations, you have the right to cancel within 14 days of purchase. However, by proceeding with a booking or requesting services to begin within this 14 day period, you expressly agree to the following: You request that services begin immediately. You acknowledge that your right to cancel will be lost once services have been fully performed. You accept that you will be charged for any services delivered up to the point of cancellation. Where services have commenced within the 14 day period, no refund will be provided for any work already carried out.

6. Digital Products and Downloads

Where any digital product, resource, recording, or downloadable material is purchased or provided: Access to the product is deemed as delivery. Once a digital product has been accessed or downloaded, no refund will be issued under any circumstances. By purchasing or accessing digital content, you expressly agree to waive your right to cancel.

7. Cancellations and Rescheduling

A minimum of 24 hours notice is required to reschedule any booked session. Cancellations made within 24 hours of the scheduled time may result in the full fee being retained. Failure to attend a booked session will be treated as a completed session and is non refundable. Rescheduling is offered at discretion and is not guaranteed.

8. Client Responsibilities

You agree to engage in an honest, professional, and proactive manner. You accept full responsibility for any decisions, actions, or outcomes resulting from advice or guidance provided. All services are advisory in nature and do not constitute legal, financial, or regulated advice.

9. Intellectual Property

All content, materials, frameworks, strategies, and intellectual property provided through this website or services remain the property of Ninja Business Limited. You may not copy, reproduce, distribute, or commercially use any materials without prior written consent.

10. Confidentiality

All client interactions are treated with discretion and respect. No formal confidentiality agreement or non disclosure agreement is in place unless agreed separately in writing. You are responsible for determining what information you choose to share.

11. Limitation of Liability

To the fullest extent permitted by law: No liability is accepted for business outcomes, financial performance, or results. No guarantees are given in relation to success or growth. Liability is limited to the total value of the service purchased. You remain fully responsible for your business and personal decisions.

12. Website Use

You agree not to misuse this website, attempt unauthorised access, or use content in any unlawful manner.

13. Third Party Services

This website may use third party systems for communication, bookings, and data handling. These are used responsibly and in line with applicable data protection laws.

14. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

15. Updates

These Terms and Conditions may be updated at any time. Continued use of the website constitutes acceptance of any changes.